Principal Consultant
Clare Knight
Small Medium Enterprise (SME) Business Support and Optimisation and Improvement
A change leader with over 25 years in industry, Clare’s professional history is one of success in multiple markets. Clare's early career was at executive levels within global corporations, with responsibilities for driving profitability and performance of large and complex service organisations as well as account management of major blue chip clients.
The skills and methods that Clare utilises were acquired through her extensive experience within the corporate environment. Clare is able to scale and articulate the knowledge, best practices and methodologies that have been developed and utilised by blue chip companies and deliver these into SME size companies in way that strives to bring a value and benefit that far exceeds cost of implementation.
RPCM and Clare Knight are able to provide direct support to SME business' and have enjoyed recent success in the following areas:
- Business Health Checks and Feedback
- Growth Strategies
- Sales and Marketing Plans / execution
- Process Re-engineering
- Business Leader Coaching and Mentoring
- Business Analysis (for example translating business needs into technical requirements for website design)
- Customer Retention Strategies
- Delivery of bespoke training (customer service, presentation skills, team building, time management, leadership)