Managing Director
Roy Cooper MBCS CITP ABNLP
Professional Business Consultant, Programme Manager and Coach
* Highly respected and experienced Programme and Project Manager with a track record of transformational delivery in complex B2B & B2C organisations including IT Services, Insurance, Publishing, Media, Manufacturing, Airline & Government
* Coached Business Leaders and Individuals to excellence, using certified coaching techniques, practices and interventions
* Directed IT Operations and Service Departments, responsible for operational budgets of over £160M
* Directed major change and transformation programmes also implemented centres of excellence
* Managed organisations of over 2000 people across multiple geographies and matrix managed over 5000 people.
* Proven success in driving organisational and behavioural change across large and complex service delivery organisations.
* Over 20 years experience managing delivery of complex IT services and contracts and leading large organisations.
* Various Verticals including Financial Services, Manufacturing, Airline, SME, Local Government, Central Government, Global Outsource Services
* Contract Negotiation and Performance Management
* Implementation of Industry Best Practices across multiple geographies, including ITIL and Six Sigma
Specialties
Consulting Services for Business and Organisational Change, Improving Business Performance and Productivity
Programme & Project Management
Leading Large Complex IT Service Organisations, Implementation of Industry Best Practice
Managing and Developing Relationships with Senior Stake Holders
Contract Negotiation and Performance Management
Best Practice Implementation (ITIL, Six Sigma)
NLP Certified Master Coach
Certified Master Practitioner of NLP, Time Line Therapy & Hypnotherapy
Interests and Activities
Roy co-founded and launched The Global Children's Trust to match effective resources (time, money, innovation, products, services, contacts, support) with organisations who are working at a grass roots level to make a difference to children's lives across the globe but that don't necessarily have access to all of the support and resources they require to become more scaleable, sustainable and effective.
A keen world traveller with many adventure stories which include trekking across the Andes, driving into war zones and his participation in the charity endurance drive of a 1950s style car across the varying terrains of Southern India. Roy has been lucky enough to live and work with remote nomadic tribes, learning from their practices and culture (lessons that he regularly brings into some of his coaching sessions).